General notes.

Notes that apply to every job.

1. Do I need a permit?

   For almost anything beyond swapping a fixture or an outlet, yes. Chargers, panels, new circuits, rewiring and backup power all need an electrical permit in Los Gatos and the nearby cities. We pull it, it is in the price, and we meet the inspector.

2. How long does an EV charger install take?

   Most take one day on site. The site visit comes first, the written price within two days, and the install usually within the week after that. If the panel needs an upgrade, add a day plus the utility's schedule.

3. Can I use my dryer outlet for the car?

   Sometimes, but rarely well. A dryer circuit is usually 30 amps, which gives a slow 24 amp charge, and you have to swap plugs or buy a splitter. A dedicated circuit is safer and charges faster. Never use an adapter cord that is not rated for continuous load.

4. Will my power be off?

   For a charger or a new circuit, only for a few minutes while we land the breaker. For a panel upgrade, the whole house is off for about six to eight hours while the utility disconnects and reconnects. We tell you the window in advance.

5. Do you patch drywall?

   Yes. Every hole we cut is patched smooth and primed, ready for paint. That includes plaster. Patching is written into the price, not added after.

6. What about surprises in older homes?

   They happen, which is why the site visit is 45 minutes and not ten. If we open a wall and find something the drawing did not show, we stop, show you, and price the change in writing before doing any extra work.

7. What is the warranty?

   Two years on our labour. Parts carry the manufacturer's warranty, which for most chargers and panels is longer. If something we installed fails, we come back and fix it.

8. How fast do you answer an emergency?

   The emergency line is answered 24/7 by a licensed electrician. Inside our service area we aim to be on site within two hours for sparks, burning smells or a dead panel. If there is smoke, visible heat or a flame, call 911 and leave the house first, then call us. For a faint burnt smell, call us right away and leave the panel alone unless you can reach it safely.

9. Will you install a charger I bought myself?

   Yes, as long as it is UL listed. Send us the model before the site visit so we can size the circuit. Our labour warranty still applies; the charger's own warranty is with its maker.